Legal Action against WordPress
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Unauthorized debit from the business account.
Refund required immediately, otherwise we will begin legal proceedings without notice.
WP.com: Yes
Jetpack: No
Correct account: YesThe blog I need help with is: (visible only to logged in users)
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Before talking about a unauthorized debit, check those charges at https://wpchrg.wordpress.com/
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If you were charged for renewal, you may have had autorenew enabled
If the renewal charge was recently made, you can initiate a refund by following this guide: https://wordpress.com/support/refunds/
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Hi there @certifymyid
I checked the account you specified and wasn’t able to locate any active subscriptions or charges linked to it. It’s possible that the charge is associated with a different WordPress.com account.
Since this involves a billing concern and we may need to request sensitive transaction details, I’ll follow up with you via email to continue the conversation securely.
Please keep an eye on your inbox — we’ll be in touch shortly to help sort this out.
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