License of a plugin was changed itself

  • Unknown's avatar
    taoxuctrl · Member ·

    Dear WordPress team,

    We have a site called http://www.ccg-certification.com. It uses a plugin called Prostyler. The license was working very good last week (we bought a new one). Today we found the website did not work because of the license. I renewed the license but it is very annoying to get a not-working website with knowing we did not touch anything on the site. Could you take a look what was the change? Or is there a change log somewhere so that I can look into the passed changes myself? the site is: http://www.ccg-certification.com

    Regards, Tao

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    justjennifer · Member ·

    Name Servers
    ns1.dreamhost.com
    ns2.dreamhost.com

    Hello there, it looks like your site is using name servers that aren’t associated with WordPress.com Have you tried contacting the plugin author directly for help? If you cannot find the plugin author, and your web hosting provider, Dreamhost, cannot assist, you’ll want to head over to the support forums for the WordPress software at https://wordpress.org/support where they have more experience with this kind of problem.

    Just to clarify, this support forum assists users of WordPressdotcom hosted sites and the guidance provided here may not be relevant to DIY WordPress.org sites hosted with an external hosting provider (e.g. Bluehost, GoDaddy, etc.). For more information on the differences: https://en.support.wordpress.com/com-vs-org/

    Best wishes for a quick resolution.

  • The topic ‘License of a plugin was changed itself’ is closed to new replies.