License Theme

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  paulcunningham1983 · Member · Apr 26, 2017 at 12:50 pm

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  Hey everyone. So I bought a theme from a third-party and it instructed me to put in the license code while setting my site up on WordPress to load it. The problem is I never got a chance to input the code. The help file from the third-party told me that there’d be a place under the appearance section on the dashboard where I could put it in, but it’s not there. Now I have a different theme from wordpress on my site and can’t change it. Unfortunately, there’s not a zip file with the theme so I can’t just upload it.

  Any thoughts? Did I miss something?

  The blog I need help with is: (visible only to logged in users)

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  otpidusprime · Member · Apr 26, 2017 at 12:56 pm

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  Hello @paulcunningham1983,
  It looks like you are using WordPress.ORG for your website(http://paulcunningham.tv/) and also, it is hosted outside WordPress.COM.

  So i am sorry… but you have posted your issue in the wrong forum. This forum only supports the sites hosted on WordPress.COM and not elsewhere.

  Also, we cannot upload themes from third party sources and plugins on WordPress.COM. You can read about it here:
  https://en.support.wordpress.com/themes/adding-new-themes/
  https://en.support.wordpress.com/plugins/

  Both(WordPress.COM and WordPress.ORG) are different products. You can find out the differences between them here: https://en.support.wordpress.com/com-vs-org/

  To get help in resolving your issue, post your question on the WordPress.ORG support forum: https://wordpress.org/support/

  Thanks! 🙂

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  paulcunningham1983 · Member · Apr 26, 2017 at 12:59 pm

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  I’m a newbie. Thanks for the help!

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  otpidusprime · Member · Apr 26, 2017 at 1:01 pm

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  No Worries @paulcunningham1983
  Hope your issue gets resolved ASAP. 😇