Lightspeed WooCommerce plugin not inporting images due to

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  webeemalta · Member · Jul 14, 2023 at 5:20 pm

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  I have an issue with LightSpeed, a WooCommerce plugin. The problem is that when importing LightSpeed products into WooCommerce, the images are not importing. I have contacted LightSpeed support and gave them access tothe backend to be able to look into this issue. They came back to me saying that there is a problem with the action scheduler. They noticed that there are 30K+ jobs backed up in the queue. 1,600 of them are ‘wclsi_import_image’ jobs. If the jobs are manually started, they seem to be working, but it seems that it is no longer processing jibs automatically. Is there any help about this issue please?

  Thank you in advance.

  Self-declared URL: https://www.skipdns.link/c7rdc
  Jetpack: Unknown
  WP.com: Unknown

  The blog I need help with is: (visible only to moderators and staff)

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  aisajib · Member · Jul 14, 2023 at 6:31 pm

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  Hi there! 

  Unfortunately, we cannot assist because your site is not hosted on WordPress.com. It’s a self-hosted WordPress.org site hosted by a different hosting company. 

  We do not have access to self-hosted sites, so I cannot see the setup of the backend of your account.

  To clarify:

  • WordPress.com is a managed host platform that offers WordPress in a pre-customized server environment already set up for you to build your site. Hosting with WordPress.com is free, and the server, security, updates, and site optimization are all handled by us. We offer free and paid plans that provide additional features for your site based on your needs (plugins, custom themes, etc). You also have access to professional assistance via Happiness Engineers to address any issues you encounter.
  • WordPress.org is a self-hosted platform, meaning you download the WordPress software and install it on a web server from a host of your choosing. You have to pay the host when you’re self-hosting, and the server, security, updates, and site optimization are all handled by you. This gives you more flexibility and control of your plugins, themes, and code but also more responsibility to ensure those things are operating correctly.

  Our support page dives more into the differences:
  
  https://en.support.wordpress.com/com-vs-org/

  I recommend contacting the plugin support or posting on the open-source forum community at this link: https://wordpress.org/support/forums 

  Regards