'Like' button
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The Like button no longer works when I try to like comments at a blog I frequent. Had no problem with it prior to a day or two ago. I’ve rebooted my PC 3 times to no avail. And yes, I am signed in to WP so that is not the problem.
The blog I need help with is: (visible only to logged in users)
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In order to help you Staff need to know your specific computing environment details. Please work through the list that follows and report your details back here.
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(c) Disable all browser extensions or add-ons temporarily. Know also that security and firewall programs and programs that run incognito mode may need to be temporarily disabled as well.
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Add both *.wordpress.com and *.wp.com to your list of trusted sites under the Security tab. Make sure to uncheck the box for “Require server verification (https:) for all sites in this zone.” http://en.support.wordpress.com/https/#frequently-asked-questions4. You can use this link to see if your flash is up to date. http://www.adobe.com/software/flash/about/ If it’s not then go to http://www.adobe.com/products/flashplayer/ and download and install the latest version of flash.
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(b) Exactly which browser (and version of it) you’re using by checking here if necessary http://supportdetails.com/
(c) Exactly what you experience including exactly what any error reports you receive state.
(d) Screenshots can be helpful. You can use http://snag.gy/ or http://cloudup.com to share screenshots and link to them here. If you use the WordPress.com guide for screenshots http://en.support.wordpress.com/make-a-screenshot/ you can and upload it to your Media Library, and return to this thread to provide the file name so Staff can examine it.Then type modlook into the sidebar tags on this thread for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then please subscribe to this thread so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
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I should have added if another visitor at the blog I follow sends a response to a comment I make, I can “Like” it but that is the only time the feature works.
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Hope I am providing you with the info. you requested. Please understand I am a tech novice (and a senior :) ).
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Thanks. Now please provide this information for Staff:
(a) Exactly what kind of device you are using to connect to the internet and to WordPress.com.
(b) Exactly which browser (and version of it) you’re using by checking here if necessary http://supportdetails.com/
(c) Exactly what you experience including exactly what any error reports you receive state.
(d) Screenshots can be helpful. You can use http://snag.gy/ or http://cloudup.com to share screenshots and link to them here. If you use the WordPress.com guide for screenshots http://en.support.wordpress.com/make-a-screenshot/ you can and upload it to your Media Library, and return to this thread to provide the file name so Staff can examine it.Then type modlook into the sidebar tags on this thread for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then please subscribe to this thread so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
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(a) desktop PC
(b) Google Chrome – Version 49.0.2623.112 m
(c) When I click on the “Like” button for another visitor’s comment, nothing occurs. No error reports appear. However, if the visitor posts a comment to me, using that bell alert at top of page (when sidebar slides out and all comments to me appear) the Like feature only works for that specific comment.
(d) screenshot file name: 8qgwo.jpg
This screenshot is what occurred when I attempted to “Like” the first comment to the blog.
I liked the first comment and nothing occurred, not the usual – you and x (insert number of other people) liked the comment. -
Thank you for the info,
A few questions:
So, the only time you cannot like is for an initial comment at this particular blog: theconservativetreehouse.com?
Have you attempted to like comments on other sites?
Have you had any success with that?
Have you tried to like the initial comment while on a different computer?
Different browser?
Also, were you mentioning that you could only like the replied comments under the alert bar?if you could answer these questions for me, I’d love to look into this for you.
Thanks!
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Inexplicably, my “Like” function has returned, Darnell. I had assumed that WP had corrected the issue. Thank you for your attention to this matter. The Conservative Treehouse was the only WP blog I visit, leave comments and Like the comments of other visitors to that site, so I would not be able to tell you if I would have been unable to use the “Like” feature elsewhere. Other sites I visit use the Disqus format – no issues there.
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Thank you Darnell and thistime. I appreciate your assistance. So pleased to get back that feature – like to show my support to my fellow treepers. :)
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