Like Button not loading for some users, but works fine for others?

  • Unknown's avatar
    ryanacameron · Member ·

    Hey all!

    Our like button will just load and load indefinitely for some users, but work entirely fine for others. Error is consistent across Edge, Chrome, and Firefox for multiple users. Clearing cache and cookies had no effect, neither did disabling any JavaScript-impacting plugins.

    Any advice or suggestions would be greatly appreciated!

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    dragstor · Member ·

    Hello! 👋🏼

    I checked your site, but given that its privacy settings are set to “Private”, we’re unable to check it. If possible, can you set it to “Coming Soon” instead?

    Furthermore, we’d appreciate activating the WordPress.com log in feature temporarily, so we’ll be able to troubleshoot the site properly:

    WP
    WordPress.com Secure Sign-On (SSO)
    in WordPress.com Support
    4 min read
    Secure Sign-On (SSO) is a feature on WordPress.com that allows you to use the same log-in credentials you use for the WordPress.com dashboard to sign in to your WP Admin dashboard quickly and securely. This means you only need to log in once for the WordPress.com dashboard, and you should be able to access WP Admin without any need to re-login. This feature is available on sites with the Wo

    Thanks!

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