likes and notifications not working

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  strawberrysingh · Member · May 29, 2014 at 3:26 pm

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  The ‘likes’ & ‘notifications’ all of a sudden have stopped working for me. Is wordpress down right now?

  The blog I need help with is: (visible only to logged in users)

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  kokkieh · Staff · May 29, 2014 at 7:01 pm

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  I’m afraid you’re in the wrong forum. This forum only provides support for wordpress.com blogs, but you have a self-hosted blog running the wordpress.org software. While there are some similarities, wordpress.com and wordpress.org are completely different systems: http://en.support.wordpress.com/com-vs-org/

  Please visit the wordpress.org support forum for assistance: http://wordpress.org/support/ If you don’t already have a username on that forum, click the register button in the upper right corner and create a profile so you can post in that forum.

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  strawberrysingh · Member · May 29, 2014 at 7:03 pm

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  It’s not for my own blog, it’s actually on wordpress.com blogs. I can’t seem to like any posts on on any of my friend’s wordpress.com blogs. Also, not getting notifications from them.

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  kokkieh · Staff · May 29, 2014 at 7:13 pm

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  Without the URL of the blog(s) in question it’s impossible to check if there’s a problem. I’d also suggest checking with your friend if he/she had perhaps disabled likes for some reason. What notifications are you talking of? Email notifications of new posts?

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  expressedd · Member · May 30, 2014 at 6:51 am

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  Hi I cannot view the notifications and likes on my blog since the last few days. Pls help!
  My blog- http://www.expressedd.wordpress.com

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  kokkieh · Staff · May 30, 2014 at 7:02 am

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  @expressedd Hi there. I can see likes on your blog just fine as well as likes from other people on posts, so it could be a browser issue. Please try clearing your browser cache and cookies and see if the problem persists (http://en.support.wordpress.com/browser-issues/). Also try opening your blog in another browser and see if it happens there as well.

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  strawberrysingh · Member · May 31, 2014 at 2:27 am

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  I am not sure if it is the plugin or wordpress.com but this is the issue I am having:
  http://wordpress.org/support/topic/gravatar-image-not-displaying-on-likes

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  kokkieh · Staff · May 31, 2014 at 6:08 am

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  @strawberrysingh, if it’s a jetpack issue then I don’t think we’ll be able to help you here. You’ve already posted on the wp.org forum, so that’s probably your best bet for getting this resolved. You can also check the Jetpack support pages: http://jetpack.me/support/

  It can’t hurt clearing your browser cache and cookies. I sometimes get a similar problem when my internet connection is very slow, so try resetting your router or modem as well. Hope you get it sorted out.