Likes and Shares Keep Disappearing

• 

  evilpoet · Member · Oct 23, 2013 at 12:45 pm

  • Copy link
  • Add topic to favorites

  I’m trying to figure out why the shares and like buttons keep appearing and disappearing on a post I published this morning. The post I’m having issues with is: http://iamlostinthot.wordpress.com/2013/10/23/wordless-wednesday-21/

  The blog I need help with is: (visible only to logged in users)

• 

  timethief · Member · Oct 23, 2013 at 5:12 pm

  • Copy link

  That sounds like either a connectivity issue or a browser related issue. Please try what follows and report back to us.

  1. If you are not running one of the browsers and versions listed at http://browsehappy.com/ please try upgrading or switching first.

  2. If you are using an IE browser in compatibility mode please disable that mode. http://www.sevenforums.com/tutorials/1196-internet-explorer-compatibility-view-turn-off.html

  3. If you are running one of the browsers and versions listed at http://browsehappy.com/

  (a) Try clearing your browser’s cache http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050
  If applicable see here for instructions on how to clear the cache for Chrome and Safari on the iPad:
  http://browsers.about.com/od/howtousemobilebrowser1/ss/safari-ipad-clear-cache.htm
  http://browsers.about.com/od/howtousemobilebrowser1/ss/How-To-Clear-Browsing-Data-In-Chrome-For-Ipad_6.htm

  (b) Make sure that you have both third-party cookies enabled and JavaScript enabled
  http://en.support.wordpress.com/third-party-cookies/
  http://www.google.com/adsense/support/bin/answer.py?answer=12654

  (c) Disable all browser extensions or add-ons temporarily.

  (d) Try enabling HTTPS: http://en.support.wordpress.com/https/

  Add both *.wordpress.com and *.wp.com to your list of trusted sites under the Security tab. Make sure to uncheck the box for “Require server verification (https:) for all sites in this zone.” http://en.support.wordpress.com/https/#frequently-asked-questions

  4. Try using another browser.

  5. If you are not successful let us know:
  (a) Exactly what kind of device you are using to connect to the internet and to WordPress.com.
  (b) Exactly which browser (and version of it) you’re using by checking here if necessary http://www.whatbrowser.org/
  (c) And what any error reports you receive state.

• 

  evilpoet · Member · Oct 23, 2013 at 7:39 pm

  • Copy link

  Thanks so much for your help! I tried what you suggested and all seems to be working now. :-D

• 

  timethief · Member · Oct 25, 2013 at 11:08 pm

  • Copy link

  Hooray! I do love happy endings. Best wishes with your blog.

• 

  evilpoet · Member · Oct 26, 2013 at 12:48 am

  • Copy link

  Thanks so much! Have a great weekend. :-D