Likes & Comments not appearing

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  sallytoo · Member · Mar 25, 2018 at 1:42 pm

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  The last 2 days the Likes & Comments pane (the one that appears when you click on the little bell in the upper righthand corner of the WP screen) won’t load. It shows a wonky little blue circle turning around but nothing loads. I have changed any settings recently. Suggestions?

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Mar 25, 2018 at 5:48 pm

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  Are you running the latest version of your browser?

  Please act on all the tips here https://en.support.wordpress.com/browser-issues/ first.

  • Make sure you are running an up to date browser version found at http://browsehappy.com
  • Make sure you have both JavaScript and third party cookies enabled https://en.support.wordpress.com/third-party-cookies/#how-do-i-enable-third-party-cookies.
  • Disable any adblocker browser add-ons and all browser extensions and adons.
  • Try clearing your browser cache https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache
  • Try using another browser.

  If you are not successful please post this specific info here:
  (a) Exactly what kind of device you are using to connect to the internet and to WordPress.com.
  (b) Exactly which browser (and version of it) you’re using by checking here if necessary http://supportdetails.com/

  Then type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  sallytoo · Member · Mar 25, 2018 at 6:22 pm

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  Thanks, Time Thief. Yes, I was running the latest version and I could see the comments on another browser. I’d made some changes to my go-to browser — shut off 3rd party cookies. Turned them back on and my comments are showing up. Simple fix! Thanks again. ;-)

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  timethief · Member · Mar 25, 2018 at 6:24 pm

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  Hooray! That’s good news. Happy blogging. :)