Likes not showing up

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  actwhite · Member · Feb 16, 2022 at 11:04 am

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  I get emails telling me a post has been liked, but nothing shows up on my blog. I’ve enabled the like button to show so I’m at a loss as to why the site shows 0 likes.

  The blog I need help with is: (visible only to logged in users)

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  staff-sheva · Staff · Feb 16, 2022 at 4:21 pm

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  Hi @actwhite,

  Are readers perhaps liking your posts in the WordPress.com Reader? Looking at your site, I don’t see the Like button on any of your posts.

  When logged into WordPress.com, you can enable the Like button by going to Tools → Marketing → Sharing Buttons, as outlined here: https://wordpress.com/support/likes/#turn-likes-on-off-across-your-site

  Hope that helps.

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  actwhite · Member · Feb 16, 2022 at 5:23 pm

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  Thanks – yes they are liking it in Reader. Do they show up on the site?

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  actwhite · Member · Feb 16, 2022 at 5:26 pm

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  I’ve looked on setting – the like box is ticked so I’m not sure why it isn’t showing up?

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  helper-heroponriki · Member · Feb 16, 2022 at 6:54 pm

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  Since your site is not hosted here at WordPress.com, we’re limited to what we can advise with, but we can get you pointed in the right direction.

  You’re using the Likes feature in the Jetpack plugin and there is a known issue according to their support documentation between the Likes feature and Cloudflare’s Rocket Loader settings.

  Cloudflare’s Rocket Loader is currently not compatible with Jetpack Likes, Site Stats, some shortcodes, and other Jetpack features using JavaScript. You’ll consequently need to disable this feature in your Cloudflare settings.

  If you still have trouble, since you have a Jetpack Premium subscription on this site, you can contact Jetpack support here:

  Contact Support

  Hope that helps!