Likes won't stay Liked
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I’ve noticed I press Like on the Reader or on the post, but if I visit the same page later, the Like hasn’t stayed Liked. This is frustrating. How can I get this fixed? Anyone have any ideas?
The blog I need help with is: (visible only to logged in users)
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In order to help you we need to know your specific computing environment details. Please work through what follows and report back.
1. If you are not running one of the browsers and versions listed at http://browsehappy.com/ please try upgrading or switching first.
2. If you are using an IE browser in compatibility mode please disable that mode. http://windows.microsoft.com/en-us/internet-explorer/use-compatibility-view
3. If you are running one of the browsers and versions listed at http://browsehappy.com/
(a) Try clearing your browser’s cache http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050
If applicable see here for instructions on how to clear the cache for Chrome and Safari on the iPad:
http://browsers.about.com/od/howtousemobilebrowser1/ss/safari-ipad-clear-cache.htm
http://browsers.about.com/od/howtousemobilebrowser1/ss/How-To-Clear-Browsing-Data-In-Chrome-For-Ipad_6.htm(b) Make sure that you have both third-party cookies enabled and JavaScript enabled
http://en.support.wordpress.com/third-party-cookies/
http://www.google.com/adsense/support/bin/answer.py?answer=12654(c) Disable all browser extensions or add-ons temporarily. Know also that security and firewall programs and programs that run incognito mode may need to be temporarily disabled as well.
(d) Try enabling HTTPS: http://en.support.wordpress.com/https/
Add both *.wordpress.com and *.wp.com to your list of trusted sites under the Security tab. Make sure to uncheck the box for “Require server verification (https:) for all sites in this zone.” http://en.support.wordpress.com/https/#frequently-asked-questions
4. You can use this link to see if your flash is up to date. http://www.adobe.com/software/flash/about/ If it’s not then go to http://www.adobe.com/products/flashplayer/ and download and install the latest version of flash.
5. Try using another browser.
6. If you are not successful let us know:
(a) Exactly what kind of device you are using to connect to the internet and to WordPress.com.
(b) Exactly which browser (and version of it) you’re using by checking here if necessary http://supportdetails.com/
(c) Exactly what you experience including what any error reports you receive state. -
Thank you. I don’t know how to do most of those things nor so I want to start changing browsers, etc. when the only thing affected is WordPress and only some blogs.
I do know my cookies are fine and my flash is up to date. Thanks again. -
If you are not successful let us know:
(a) Exactly what kind of device you are using to connect to the internet and to WordPress.com.
(b) Exactly which browser (and version of it) you’re using by checking here if necessary http://supportdetails.com/ -
Hi there,
It looks like you’re using Firefox 37, and the current version is Firefox 38. Can you update Firefox to the latest version and see if that makes a difference for you?
Also, do you have any Firefox add-ons installed? If so, please temporarily disable them to see if that fixes the issue. (Firefox has steps for finding and disabling/removing add-ons if you need.)
That will help rule out any browser-specific issues that might be contributing to the problem you’re seeing. If that doesn’t fix it for you, please let me know and I can keep investigating this!
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Thanks, I can’t update right now because sometimes it glitches things and I don’t have time for that right…I think the issue may have been fixed, I’ll wait and see. I have no add-ons.
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Thanks for letting me know. If the issue returns, I’d be happy to continue troubleshooting it with you. :)
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