Link Expired

  • Unknown's avatar
    adminaa8e06bc08 · Member ·

    Downloaded Essentials | Multipurpose WordPress Theme, when uploading the zipfile, it takes roughly 20 seconds before I have a message on my screen for link that I have followed is expired. Now I have tried following solutions online but I find it extremely confusing. Please help me upload my themes. Thanks.

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    helper-heroponriki · Member ·

    Hi there:

    I’m not showing you have an upgrade here at WordPress.com that would allow you to install your own plugins (only Business and eCommerce plans allow that), so it sounds like your site is not hosted here.

    Since your site is hosted with a different provider on a separate host, we’re unable to provide support. But I can get you pointed in the right direction.

    The good news is that because you use the open-source variant of the WordPress platform (which functions differently than what we offer here on WordPress.com), help is available at the community forums here:

    https://wordpress.org/support/forum/how-to-and-troubleshooting/

    The folks in the open-source forum are more familiar with these issues and are in the best position to help.

    I hope this points you in the right direction.

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