Link glitch/two-finger scrolling on Macbook Air

  • Unknown's avatar
    jennyasouthan · Member ·

    Hello all,

    Just updated WordPress and am now finding this ‘link option’ button within posts doesn’t work (normally I can click the cog symbol to select ‘open web page in new browser’. This doesn’t work now and after embedding the link, I am then no longer able to use the two-finger scroll on my Macbook Air trackpad… any ideas how to fix this weird glitch? Thank you!

    The blog I need help with is: (visible only to logged in users)

  • staff-mckluskey · Staff ·

    Hi there!

    I’m afraid that, your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with GoDaddy.

    Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:

    WordPress.com vs. WordPress.org

    You can find help with your question at: https://wordpress.org/support/forums/
    http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.

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