Link images not working

• 

  cathehall · Member · Mar 14, 2022 at 8:58 pm

  • Copy link
  • Add topic to favorites

  When sharing a link to a page or article on Facebook or Twitter, a preview of the featured image does not show up. Instead, the site’s logo is displayed. How can we fix this?

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

  The blog I need help with is: (visible only to moderators and staff)

• 

  staff-sheva · Staff · Mar 14, 2022 at 9:17 pm

  • Copy link

  Hi @cathehall,

  Typically, setting a featured image is the best way to control which image shows up in the social share preview. If you could please share a link the page/post that you’re trying to share, I can look into this for you.

• 

  cathehall · Member · Mar 14, 2022 at 9:19 pm

  • Copy link

  Yes every post has a featured image set up, they simply do not show up when we try to share the links to posts.
  Here is a link: https://imaginatlas.ca/valentines-day-themed-round-up-compilation-au-theme-de-la-saint-valentin/

• 

  supernovia · Staff · Mar 14, 2022 at 9:46 pm

  • Copy link

  Ah okay, that’s actually a different site than the one you mentioned earlier. It is not hosted here, so it doesn’t have our built-in extras like social media previews.

  You can get those with a plugin like Jetpack, which includes most of the built-in extras we offer here, including Publicize and social previews:

  Automatic Publishing and Promotion for WordPress Sites

  Also! Here’s how to find help with your WordPress installation:
  https://wordpress.com/support/help-support-options/#word-press-org-support

  And here’s the difference between the free WordPress code and our WordPress.com managed hosting services:
  https://wordpress.com/support/com-vs-org/#overview-of-options

  Hoping this helps!