Link instagram account to wordpress account
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Hello,
I would like to install the instagram widget on my blog, but I can not allow the access to instagram. I click on it, this brings me to an authorization request page. I click “Allow” and the error message “There was a problem authorizing with Instagram. Please try again in a moment” appears.I tried several ways by removing and re-activating the widget each time:
– By the dashboard – custom – widget – …
– through the Admin area> customize > Widget> add widget> instagramI tried on another computer, internet explorer, firefox and chrome but nothing works.
Can you help me?
Thank you very much in advance.The blog I need help with is: (visible only to logged in users)
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Hi there,
Looks like you tried everything that would be recommended. I would also try clearing the cache of one of your browsers and see if that makes a difference. Seeing that you tried to connect via multiple browsers, I do not think that is the issue.
A user had success with this method, and I wanted to see if it works for you:
Step 1: Open the WP Admin page, and navigate to Appearance > Widgets.
Step 2: Drag and drop the Instagram widget to the sidebar where you want it.
Step 3: Click ‘save’ but do not click ‘authorize.’
Step 4: In a separate tab, open up your Customizer, and navigate to the relevant sidebar’s widgets.
Step 5: You should see Instagram there. Click authorize from the Customizer.Try that and let me know if you have any success.
Thanks!
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Hello, thanks for your quick reply
I followed this procedure (except that I do not have the save button as it automatically saves).
It still does not work.
I tried on chrome and internet explorer
This annoys me a lot because this widget would be very useful on my blog.
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@poillera, sorry it can be a bit finicky. I’m not sure why we run into this issue with Instagram sometimes.
One method I’ve used is to open Instagram in another tab and make sure you’re logged in, then:
1) add the widget via the customizer, click publish, refresh.
2) click authorize, click publish, refresh.
3) click authorize again, click publish, refresh.Want to give that a go?
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1) Step one no worries
2) If I click on authorize it loads me the instagram page on the customizer page. I can not publish and refresh. (I tried opening authorize in a new tab but still the same error message)
I tried twenty times and always the same error message :'(
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Usually giving it a go from the old /wp-admin/ interface does the trick. Can you share a link of the page you’re on when trying to work this out? That will help us know which interface is involved. Just copy + paste it from your address bar in the browser.
Try going here:
https://lescreationdemarion.wordpress.com/wp-admin/widgets.php– Click on
Footer 1on the right side of the screen.
– Select theInstagramoption
– Use the blue button, “Authorize Instagram Access” -
Hi @poillera,
I was also facing the similar issue. Whenever I tried to connect by logging in the Instagram account, it showed me a blank white page with the message saying “Unknown action”.
and what I tried is,
– Opened the Instagram web site in the new tab – https://www.instagram.com/
– Logged in my Instagram account using username and password.
– Gone back to the site’s customizer section.
– Added the Instagram widget again and clicked on the authorize button and it worked.I just shared my experience if that can be helpful in any possible way for you.
Thank you!
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Thank you all for your response, unfortunately the problem persists.
staff-zinnia Yes, that’s exactly what I’ve done so many times.
I tried among other things on this page:
https://lescreationdemarion.wordpress.com/wp-admin/widgets.php
That brings me to that the
https://www.instagram.com/oauth/authorize/%5B…%5D
Then when I click on authorize, this one:
https://public-api.wordpress.com/connect/%5B…%5D
It’s the same way by starting with this page (the customizer by wp admin)
https://lescreationdemarion.wordpress.com/wp-admin/customize.php?return=https%3A%2F%2Flescreationdemarion.wordpress.com%2Fwp-admin%2Fwidgets.phpor this one (just customizer)
https://wordpress.com/customize/lescreationdemarion.wordpress.com
@pranaliwp thanks for your reply. I also tried this but it did not work -
How odd, sorry this is giving you trouble still.
Can you confirm whether you see WordPress.com listed here?
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Hi there,
There has been a few reports of people having this issue. But as far as we can tell, this appears to be a problem on Instagram’s end, with their API that’s used to authorise accounts.
We’re investigating the problem, but for now I’m afraid there’s no solution except to keep trying every few hours.
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A quick update on this – some people have had success by changing their site language settings. @poillera, I see your site is set to French. Try setting it to English at My Site ->Settings, and also change your Instagram account settings to English, then try connecting.
If it works, it should be safe to change your language settings back to French after you reconnect.
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