Link isn’t working

• 

  poohbearshouse · Member · Sep 3, 2020 at 8:53 pm

  • Copy link
  • Add topic to favorites

  Hello there. We can’t seem to enter our wordpress website. The link isn’t working.
  Could you please look at it for us. The link is
  http://www.poohbearshouse.com.au/wp-login.php
  Thank you
  Kim Russell

• 

  fstat · Staff · Sep 4, 2020 at 9:23 am

  • Copy link

  Hi there,

  Your site is not hosted by us (WordPress.com). It is using the open-source WordPress software and it is hosted elsewhere. Therefore, you need to contact your hosting provider regarding your login issue.

  You can also try resetting the password by following these instructions:

  https://codex.wordpress.org/Resetting_Your_Password

  We’re only able to provide support for WordPress websites that are hosted by us. For help with your site you can also ask over at the WordPress.org forums:

  https://wordpress.org/support/forums/

  If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:

  WordPress.com vs. WordPress.org