Linking blog homepage onto Facebook has it come up as private

sretearajh · Member · Dec 20, 2011 at 12:31 am
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I have seen that apparently I can ask a “Happiness Engineer” to remove all the content from my blog. So now that I have exported all the content I will ask for that to happen and I’ll get back to you and let you know if that works.
timethief · Member · Dec 20, 2011 at 12:36 am
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Yes you can do that by contacting Staff and filing a support ticket and waiting in the queue.
sretearajh · Member · Dec 20, 2011 at 12:38 am
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@raincoaster
I tried that a while ago but just tried it then again and it didn’t work. I even tried going private again, logging in and out and then unprivating and logging in and out and then I tried the allow and not allow options and logging in and out to see those. And alas.

I think I’ve exhausted every option other than having one of these Hapiness Engineers delete all the content and then importing it back in.

I’ll report back once that happens and let you know how it went.
sretearajh · Member · Dec 20, 2011 at 12:41 am
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@timethief

Wait what’s this waiting in the queue? I filled out a contact staff form and sent it off. Do you mean just waiting for a response or is there some sort of live queue with actual numbers that I can wait in to talk to someone?
timethief · Member · Dec 20, 2011 at 12:43 am
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I filled out a contact staff form and sent it off.

Good.

Do you mean just waiting for a response

Yes. Be patient and when Staff get to your support ticket they will respond to you.

or is there some sort of live queue with actual numbers that I can wait in to talk to someone?

No.
timethief · Member · Dec 20, 2011 at 12:45 am
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BTW. Staff will respond to you by email.
sretearajh · Member · Dec 20, 2011 at 12:46 am
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Ok awesome. Thanks again for your time and patience and help. I know I’m not the easiest to deal with, especially with something that’s kinda cosmetic and not really an integral part of my blog functioning but still it’s important to me.

So thanks again for your time.
raincoaster · Member · Dec 20, 2011 at 12:48 am
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It could well be that FB is caching its snapshot of your blog, which was taken during a period the main page was not public. In that case, stop sharing the main URL for a time and share specific links to specific posts instead. This will naturally get a higher response rate anyway.

Over a number of weeks, FB should re-evaluate your blog and then the problem will go away.
sretearajh · Member · Dec 20, 2011 at 12:50 am
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@raincoaster

That’s really interesting. If I spammed myself with messages containing links and previews of my website of the other posts and such that work fine. Do you think that might speed up the process?
raincoaster · Member · Dec 20, 2011 at 1:00 am
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Yes, but don’t go crazy. Four or five a day max.
sretearajh · Member · Dec 20, 2011 at 1:04 am
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Ok thanks heaps. Will do while I wait for a response from support staff.
timethief · Member · Dec 20, 2011 at 1:08 am
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Please do not expect an instant response from Staff. You may be waiting for more than a day for an answer as they are backlogged.
sretearajh · Member · Dec 20, 2011 at 1:44 am
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Yeah I figured it’d be a few working days at the very least. No sweat. Thanks again for your help.
timethief · Member · Dec 20, 2011 at 1:46 am
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You’re welcome and we Volunteers will stop bumping this thread to the top of the forum now as you will be getting attention separately by email from Staff.
Best wishes :)
sretearajh · Member · Dec 22, 2011 at 1:11 am
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I figured it out as I still haven’t heard from support.

This blog post from this person helped perfectly: http://umairj.com/146/how-to-clear-facebook-shares-cache/

I used her third suggestion and it worked perfect.
raincoaster · Member · Dec 23, 2011 at 5:58 am
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Great. Thanks for posting the solution.
timethief · Member · Dec 23, 2011 at 10:13 pm
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Thanks for sharing – bookmarked!

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