links to posted documents ( eg, .doc, .pdf, .ppt) not working

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  morewastematters · Member · Feb 4, 2016 at 5:16 pm

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  Hi. I have made several posts on my site, http://MoreWasteMatters.wordpress.com, that included links to documents formatted as .pdf or .ppt or .doc. I upload the documents into the media library without problem then click ‘insert into post.’ A link appears with the full address but when I preview the post or upload and look at the post, the links are not active. When I go back to the original posting (in edit mode) on the admin page, I see that the address that originally appeared from the media library and that was inserted has been shortened. I have tried viewing the posts in both Firefox and Safari (I work from a Mac) but neither are linking appropriately. Do you have any idea what could be causing the problem?

  Here is an example from a few days ago then the link did not work:
  https://morewastematters.wordpress.com/2016/01/28/landfill-issues-get-attention-in-richmond/

  And here is a link from a few weeks ago when the link did work:
  https://morewastematters.wordpress.com/2015/12/08/notice-from-neighbor-of-the-landfill-about-odors-resources/

  Thank you in advance.

  P.S. I tried asking for help on this issue a week or so ago and have not gotten a reply. If you have any ideas, I would really appreciate it. Thanks again.