listed email
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being IMPOSSIBLE to contact wordpress, I get a popup every time I log into wp that asks if my email is correct. The one they have listed IS NOT correct. There is a link to correct it, which I have done many many times, then it says the ‘change’ is pending. It has been pending for over a year. How do I get this fixed?
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Hi @pahnyctnet, you’ve reached us! Going forward, this may help:
https://wordpress.com/support/help-support-options/Are you trying to change the address listed here?
https://wordpress.com/me/accountIf so, make the change, then watch for an email at that new address confirming the change. You’ll need to click a link.
If that isn’t where you’re trying to change it, can you clarify where you’re seeing that?
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Hi there,
With appologies for your frustration so fas, after taking a look I can see that the site hallhillpa.org (and related sub-sites) appears to be a self-hosted WordPress (also called “.org”) site hosted on Hostgator Web Hosting, and not a site hosted on our WordPress.com service.
You can confirm here: https://gwhois.org/hallhillpa.org/hhpa+dns
To clarify, we are not the only providers of WordPress sites, and Hostgator also happens to offer WordPress on their service, but they use a different version of the platform than what we use here. Because of this we are not able to help with your issue as it lies outside of our system. See http://support.wordpress.com/com-vs-org/ for more info.
You can find support for your self-hosted WordPress site here: https://wordpress.org/support/forums/
You may also wish to contact your host’s support team for more assistance.
Hope that points you in the right direction!
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