Litespeed plugin causing layout issues and mobile menu freeze

  • Unknown's avatar
    infocc80a5996c4 · Member ·

    Good day
    When we install litespeed it improves my website dramatically and I would really like to use it. The problem is is causes my mobile menu to freeze on certain pages
    On the homepage you can see the menu. So if I click the 3 horizontal menu lines on he homepage the menu expands. Then if I click to a page ie about us the page opens. But then when I try click the 3 horizontal lines again from that page the menu does not work ie the menu does not expand so you can’t navigate away from that page. It only happens on some pages and not all the pages though… So strange??
    It also causes my website layout to get all messed up weird icons everywhere no menu weird text
    Is there any way someone can help please I would really like to use the plugin
    My website it https://www.ecofurnituredesign.com
    I have currently deactivated the plugin until the issue can be resolved
    Thank you

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • fstat · Staff ·

    Hi there,

    Thank you for reaching out to us with your concern about the Litespeed plugin’s effect on your website’s mobile menu and layout. I understand the frustration of having a beneficial plugin causing issues on your site.

    To clarify, your site is hosted using the free open-source version of WordPress, which is not hosted on our WordPress.com managed hosting. Due to this, our ability to directly assist or investigate issues is limited. On our managed hosting, we have specific configurations and setups that allow us to understand, diagnose, and fix issues with more precision. You can learn more about our managed hosting and its benefits here: https://wordpress.com/hosting/

    If you are open to considering a change in your hosting environment, we have a straightforward solution for users like you. We offer an easy-to-use migration plugin that lets you seamlessly move your website to our WordPress.com managed hosting, where you’d benefit from our dedicated support and hosting optimizations. For more details on how to use this migration tool, please check:

    WP
    Import a Website » Import using Move to WordPress.com
    in WordPress.com Support
    3 min read
    Use the Move to WordPress.com plugin to migrate a self-hosted WordPress site to WordPress.com. Follow the steps in this guide to import your site (including your content, media, plugins, and theme) directly from your wp-admin dashboard. Prerequisites To follow the steps in this guide, you will need: Your source site: a WordPress site with any other hosting provider (referred to as a se

    However, I recognize that moving hosts might not be the immediate solution you’re seeking. Since you’re using the open-source version of WordPress, the community support forums are an excellent resource. Many experienced WordPress users and developers frequently assist with issues similar to yours. Given the vast number of users and developers in that community, they are in the best position to provide assistance for issues related to plugins like Litespeed. You can ask for help regarding your issue here: https://wordpress.org/support/forum/how-to-and-troubleshooting/

    I hope you find a resolution soon, and if you have any other questions or consider moving to our managed hosting in the future, don’t hesitate to reach out. Best of luck with your site.

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