live chat
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We offer forum support for all users on our free plan, email support for all customers with paid plans, and live chat support for all customers with Premium and higher annual paid plans: https://wordpress.com/support/help-support-options/
Visiting https://wordpress.com/help/contact will always connect you with the highest available support option for your plan.
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We do not provide support i Chinese languages at this time, but if you want to write your request in your own language, we’re happy to use Google Translate to understand.
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