Live chat

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  michaelswingen11 · Member · Aug 23, 2022 at 6:20 pm

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  Can we please live chat??

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  supernovia · Staff · Aug 24, 2022 at 12:15 am

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  Hey there! Some of our upgraded hosting plans include live chat:
  https://wordpress.com/pricing

  Your site is using a different hosting service, though, along with a free copy of the open source, DIY WordPress software. We aren’t able to offer direct support for it.

  That said, it sounds like you need support for your theme. And they do offer chat for upgraded subscribers:
  https://www.elegantthemes.com/contact/

  I hope this helps! Going forward, if you’d like to move to our services so we can be more helpful, please let us know. We’d be happy to guide you. You would need the Business Plan listed here:
  https://wordpress.com/pricing

  We’ll be here if you have questions on that. Cheers!