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  jamundson0425 · Member · Mar 22, 2023 at 7:32 pm

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  Live chat

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  jamundson0425 · Member · Mar 22, 2023 at 7:32 pm

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  I need my WP Engine login

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

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  themagicrobot · Member · Mar 22, 2023 at 7:46 pm

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  This is WordPress.com where you get Live chat support with staff if you have a Premium plan or higher. Your site isn’t here. It appears to be over at Godaddy so you’ll need to reach out to them. If your issues are with the free wordpress software your site uses then the correct support forum is found at https://wordpress.org/support/forums/

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  supernovia · Staff · Mar 23, 2023 at 1:45 am

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  @jamundson0425 , just letting you know I’ve merged your requests. If you’re trying to log into WP Engine specifically, you may want to reach out to them directly.

  Or if you’re trying to log into https://fmhomeandpatio.com/wp-admin and you’re struggling with that, please contact your host (which seems to be GoDaddy but may be WP Engine) for help resetting your password. You can share this document with them for assistance: https://wordpress.org/support/article/resetting-your-password/

  If you need more help with your WordPress installation, you’ll want to be sure to use the forums for the free, DIY WordPress code instead, as these forums are primarily for our free-tier hosting.

  Here’s an overview of our services vs the DIY software, but in short, we provide hosting, maintenance, security, support, and spam filtering, as well as real-time backups depending on the plan you use. If you’re interested in moving your site here, let us know your goals with your site and any questions you have. We can confirm the best plan for your case and recommend your next steps.

  Cheers!