live chat
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Hello, I am still looking for support. I am trying to create a hyperlink that brings me to a new page. Nothing is working when I create the hyperlink it keeps bringing me back to the home page. When I create a new page it keeps adding it to my home page rather than something thats hyperlinked. PLEASEEE I am really badly needing help. I have tried everything. I have spent hours trying to read and follow tutorials but the icons used in those videos I just do not have or they do not work.
WP.com: Yes
Jetpack: No
Correct account: YesThe blog I need help with is: (visible only to moderators and staff)
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If you qualify to acces live chat, use this guide to get started , if not, I will add the modlook tag so that you will get the staff assistance on this forum
If your plan includes Premium Support, you can access priority Live Chat support at no extra cost. If you’re not a customer yet, please post your question in our community forums. Our Happiness Engineers can answer any questions about WordPress.com, how it works, and how best to use it. We love to help guide you in building the perfect website. How to Access Live Chat Support When logge -
Hi Megan –
Thanks for reaching out so we can help you get things set up as you’ve imagined.
When looking at the current site I am seeing a BIO section on the front page. Can you tell me more about how you imagine the experience to be for folks coming to your site? What do you want them to see first?
That will give us a better idea of how to get you there as fast as possible.
Yes, live chat support is included with an annual plan purchase. Since the business plan on the account was set up for monthly, instead of annual, that is why you didn’t see the live chat option. We can help you get the annual subscription for the plan if you want to proceed that way and will prorate what you’ve already paid for the monthly one.
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