live chat

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  mattisola · Member · Oct 5, 2023 at 9:49 pm

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  Live chat support has not been available on my account for months. Why ?

  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  mattisola · Member · Oct 5, 2023 at 9:56 pm

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  I should add that I pay for the business plan

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  staff-totoro · Staff · Oct 7, 2023 at 12:17 am

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  Hi there,

  I see that some time after you made this forums post you were able to locate the priority support contact (private email) provided under your WordPress.com Business Plan.

  To avoid any confusion I am going to close this post as a duplicate, but if you need any further help you can find priority support again here anytime you need assistance: https://wordpress.com/help/contact/

  Chat may not be available at all times (the option will only show if agents are available) so you are welcome to try again at a different time to see if you are able to connect via chat.

  Hope that helps. Please let us know if you have any more questions.