live chat

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  jimrizzodc · Member · Dec 16, 2023 at 3:31 pm

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  live chat

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  helper-heroponriki · Member · Dec 17, 2023 at 3:13 pm

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  @jimrizzodc, thank you for getting in touch. If you have the Business plan, you can access live chat from your help page: https://wordpress.com/help.

  After reviewing your support history, it seems you might be attempting to gain access to the site jimrizzo.com, which is associated with a different user account than the one you’re currently logged into. I recommend reaching out to Support over live chat directly, and they can assist you in resolving the issue with your account.

  However, if you prefer, we can still try our best to assist you here. Thank you!