live chat

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  higherselfacademyoutlookcom · Member · Jan 13, 2024 at 10:27 am

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  live chat

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  spiegelp82 · Member · Jan 23, 2024 at 9:18 pm

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  Hi My site just vanished. i had a strange page saying “You have 1 hidden wordpress site”. it kept going on repeat. now i only have access to an ancient site. my real site is still active, but i cant access the dashboard.
  what the fuck is going on?

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  staff-oikake · Staff · Jan 24, 2024 at 9:28 am

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  Hi @higherselfacademyoutlookcom

  Live chat is a feature of the Explorer or higher plan:

  

  Contact WordPress.com Support

  in WordPress.com Support

  5 min read

  If you need help with any aspect of WordPress.com, this guide will show you how to find support. Access to Support You can avail of different levels of support depending on your plan: PlanPublic ForumsEmailLive ChatFree✅Starter (Annual)✅✅Starter (Monthly)✅✅Explorer (Annual)✅✅✅ (Monday – Friday)Explorer (Monthly)✅✅Creator & Entrepreneur (Annual)✅✅✅ (Monday – Sunday)Creator & Entrepreneur

  Free plan users receive support through our forums here.

  In any case, the site higherselfacademy.co.uk is connected via Jetpack to your WordPress.com account but is actually hosted at Hostdash (by looking at the nameservers of the site) If you need assistance with this site, you’ll need to contact them.

  Hope this helps!

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  staff-oikake · Staff · Jan 24, 2024 at 9:33 am

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  @spiegelp82 I’ve already replied in the original topic thread: https://wordpress.com/forums/topic/you-have-1-hidden-wordpress-site-4/?view=all