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  rjankowski01 · Member · Feb 29, 2024 at 2:11 pm

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  Not able to add users

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-oikake · Staff · Feb 29, 2024 at 4:41 pm

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  Hi,

  Live chat is one of the features of the Creator or Entrepreneur plan. Sites on the Starter plan have support via email or here at the forums. Here you have more info about this:

  

  Contact WordPress.com Support

  in WordPress.com Support

  5 min read

  If you need help with any aspect of WordPress.com, this guide will show you how to find support. Access to Support You can avail of different levels of support depending on your plan: PlanPublic ForumsEmailLive ChatFree✅Starter (Annual)✅✅Starter (Monthly)✅✅Explorer (Annual)✅✅✅ (Monday – Friday)Explorer (Monthly)✅✅Creator & Entrepreneur (Annual)✅✅✅ (Monday – Sunday)Creator & Entrepreneur

  
  You can add users to your site by following this guide:

  

  Invite People to Your Site

  in WordPress.com Support

  3 min read

  This guide will explain how you can invite others to work on your website and grant different levels of permission depending on what you want the person to be able to do. Add Users to Your Site Instead of giving someone your username and password (which would be a security risk), you can invite them to create their own user account on your site, becoming part of your “Team.” To view y

  
  If you are running into any issues when adding users to your site, please let us know, and we’ll be happy to help!