live chat

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  coralseadivecenter · Member · Apr 21, 2024 at 3:45 am

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  live chat

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  coralseadivecenter · Member · Apr 21, 2024 at 3:46 am

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  My websites is offline and I’m not sure what went wrong how can I resolve this and can I talk to a live chat support not an AI thank you

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  helper-heroponriki · Member · Apr 25, 2024 at 6:10 pm

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  Hello!

  Thank you for getting in touch. I want to clarify that live chat support is available only for certain yearly plan levels. If you’re on a different plan, you can reach out for support through the forums.

  Regarding your website, coralseadivecenter.wordpress.com, it appears to be working correctly. Is this the correct site you’re referring to? Additionally, I noticed that you’ve connected another website, coralseadivecenter.com, which is hosted elsewhere, to your WordPress.com account through the Jetpack plugin. If this is the site you’re experiencing issues with, please note that since it’s not hosted with us, our ability to assist is limited. However, I’m here to guide you in the right direction to get the help you need.

  I recommend reaching out to your hosting provider, Namecheap, for assistance with this issue. Since they host your site’s files, they have access to those files and are best equipped to help you find and resolve this problem.

  If you continue to experience difficulties, I suggest seeking guidance from the WordPress community: https://wordpress.org/support/forum/how-to-and-troubleshooting

  I hope this information is helpful! Let me know if you have any further questions or concerns.