Live Chat

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  shifra2859 · Member · May 20, 2016 at 2:34 pm

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  I need a live chat now. How can I do that?

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · May 20, 2016 at 5:34 pm

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  This is a long weekend so fewer Staff are available and live shat may not be possible.

  All support docs are at https://support.wordpress.com/

  There is no phone support. See here for all the support options when you have wordpress.COM technical support issues see https://en.support.wordpress.com/help-support-options/

  Those who have a paid upgrade for a wordpress.COM site can use the “Contact Support” form, http://support.wordpress.com/contact/ where they will receive a choice of having staff answer your question publicly or privately.

  The best WordPress.COM contact form to use now for Staff assistance is:
  http://wordpress.com/help/contact
  Live chat will be available there if we have Happiness Engineers available to chat. When they are not available using that link results in posting to this peer support forum. https://en.support.wordpress.com/live-chat/

  re: direct email support
  Also note, that you can email WordPress.COM Staff at:
  support@wordpress.com
  or
  help@wordpress.com

  Alternatively, you can simply state what you need help with here in this peer support forum thread as there’s rarely a question asked that has not been previously answered.