live chat

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  thesoulstuffstore · Member · Jun 12, 2017 at 4:23 pm

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  live chat with customer service

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Jun 12, 2017 at 4:37 pm

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  Have you read this response to your earlier thread https://en.forums.wordpress.com/topic/my-blog-is-not-workingplease-fix-rightaway?replies=2#post-2958884?

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  timethief · Member · Jun 12, 2017 at 4:38 pm

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  What do you need help with please?

  re: Getting WordPress.com Support https://en.support.wordpress.com/help-support-options/

  Be aware that there is rarely every a question asked and answered by Staff that has not been asked and answered in these support forums many times over. Unless your question is of a sensitive nature re: personal identity or or financial information you could simply type modlook into the sidebar tags on this thread for a Staff follow-up.

  How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

  Alternatively, please read Getting WordPress.com Support https://en.support.wordpress.com/help-support-options/

  There is no phone support. Those who have a paid upgrade for a wordpress.COM site can use the “Contact Support” form, http://support.wordpress.com/contact/

  The best WordPress.COM contact form to use now for Staff assistance is:
  http://wordpress.com/help/contact. Live chat will be available there only if we have Happiness Engineers available to chat. When they are not available using that link results in posting to this peer support forum. https://en.support.wordpress.com/live-chat/

  Lastly for direct email support you can email WordPress.COM Staff at:
  [email protected]

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  iancorson · Member · Jun 19, 2017 at 10:36 pm

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  Can I please have a live chat with customer support re: billing?

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  gemmacevans · Member · Jun 20, 2017 at 9:42 am

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  Hi soulsationalgatherings,

  I see you purchased a paid plan yesterday. Live Chat support is available from this page:

  https://wordpress.com/help/contact

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  gemmacevans · Member · Jun 20, 2017 at 9:43 am

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  Hi iancorson,

  Live Chat is only available with paid plans. These forums provide support for anyone using the Free plan.

  Please start a new thread for your questions and tag it with ‘modlook’. Once you’ve done that we’ll be happy to help.

  Thanks!