Live Chat not working

• 

  bakersfieldblonde · Member · Feb 7, 2020 at 1:55 pm

  • Copy link
  • Add topic to favorites

  I’m desperate to use the WordPress live chat for help and have logged on about 30 times a day for the last week and can’t get through.

  My domain expired last week because it was under an expired credit card number. I would update the credit card if I could get concierge to work.

  I would ask for WordPress support if I could get live chat to work.

  The blog I need help with is: (visible only to logged in users)

• 

  staff-zinnia · Staff · Feb 7, 2020 at 2:23 pm

  • Copy link

  Hi bakersfieldblonde –

  Your domain has not expired. The expiration date is 2021-01-30. Let me know if you need any further help.

• 

  staff-zinnia · Staff · Feb 7, 2020 at 2:24 pm

  • Copy link

  For the live chat issue – try using a different browser and let me know if it works any better.