Live Chat Support?

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  seconetwork · Member · Feb 13, 2017 at 8:42 am

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  For the premium plan you list ‘Live Chat Support’. Does this include phone support?

  The blog I need help with is: (visible only to logged in users)

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  staff-zinnia · Staff · Feb 13, 2017 at 8:56 pm

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  Hi there –

  All of the support for WordPress.com is offered online we do not have phone support.

  Live chat is a real time text chat with our Happiness Engineers.

  Let me know if you have any other questions.

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  coop1n3 · Member · Feb 22, 2017 at 7:12 pm

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  hi I need help on the site that I just set up on WordPress

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  coop1n3 · Member · Feb 22, 2017 at 7:33 pm

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  i set up a blogger page but what i really need is a regular site page. i did the premium package, can i convert my site to a regular page or do i have to start over and loss the $100.

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  timethief · Member · Feb 22, 2017 at 7:35 pm

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  Every wordpress.com theme from here https://wordpress.com/themes/ has a detailed theme description page like this one at https://wordpress.com/themes/twentyfourteen/ That’s where set up instructions for it are found. The live demo site is at https://twentyfourteendemo.wordpress.com/

  WordPress.com provides free blogs and hosts them free of charge. There are no bandwidth charges. All WordPress.com blogs come with 3000 megabytes (~3 GBs) of space for storing uploaded files and images. Free features are listed here https://en.wordpress.com/features/

  A blog is a website. The difference between blog and website is simply structure and semantics.

  A blog is a post based website designed for interactive communication. As the posts are frequently updated and appear on the front page of the site it’s very attractive to search engines.

  What most people call a website is merely a page based site that functions as a one-way noticeboard. As the structure is page based and as pages are for static content that rarely changes, and as pages do not have RSS feeds, and as others do not backlink to pages, it is not as attractive to search engines as a post based blog structured site is.

  Any WordPress blog can be restructured from being post based to being page based – no upgrade required. For greater clarity read > http://en.support.wordpress.com/using-wordpress-to-create-a-website/
  See also:
  https://en.support.wordpress.com/five-step-blog-setup/
  Build Your Website in Five Steps
  * https://en.support.wordpress.com/five-step-website-setup/

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  staff-zinnia · Staff · Feb 22, 2017 at 7:41 pm

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  Hi coop1n3 –

  timethief has provided some great resources and information already. You can use WordPress.com to create a business type website or a personal blog. Our themes can do either.

  I’d like to also share these tips: https://en.support.wordpress.com/making-a-business-website/

  Please check out our learning guide as well learn.wordpress.com and reply with any follow up questions. I’m happy to help!

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  timethief · Member · Feb 22, 2017 at 7:42 pm

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  Good addition. Tx.:)