Live chat support continue button is white and can’t be clicked

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  jlhornberger · Member · May 23, 2023 at 5:44 pm

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  We’re on a business plan and see the live chat support option, but the continue button is white and we can’t click it, even after filling in the issue…

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  jlhornberger · Member · May 23, 2023 at 5:44 pm

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  The live chat continue button is white and I can’t click it

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  aisajib · Member · May 24, 2023 at 6:04 am

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  Hi there!

  I’m sorry to hear about the issue you’re facing with starting a live chat support session. Could you try going to https://wordpress.com/help using a different browser just to rule out the browser being the issue here?

  You can also try clearing your browser cache and see if that helps. Here’s how to clear your browser cache: https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache

  Thanks!