Live chat support not visible

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  harshilmehta507 · Member · May 21, 2020 at 2:28 pm

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  I cannot see option to live chat when i click on Question mark button. Please help. I was help to Live chat till yesterday.

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  staff-doublebassd · Staff · May 21, 2020 at 8:15 pm

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  Hi there,

  What is your site URL? The account you are contacting us from is not connected to any upgrades. You will need to log into the correct WordPress.com account in order to have access to live chat feature which is included with the plan you purchased.

  Thanks,