Live Chat Support not Visible

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  hikia28 · Member · Sep 16, 2023 at 2:10 pm

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  The live chat support is not visible. It was there and now gone. I can’t even see it. My plan is premium

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  aisajib · Member · Sep 18, 2023 at 6:57 am

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  Hi there!

  I’ll be happy to help you with this. I see you tried to chat with us on Saturday. Live chat on the WordPress.com Premium plan is available on weekdays only. That’s why you weren’t able to chat with us during the weekend. The WordPress.com Business and eCommerce plan users have access to live chat support 24/7.

  Feel free to try chatting with us again, or let us know here how we can help. Thanks! :)