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  mschroth22 · Member · Apr 17, 2024 at 8:44 pm

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  I need to cancel WOOcommerce and get a refund for the $69 I was charged

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  aisajib · Member · Apr 18, 2024 at 2:51 am

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  Hi there!

  We can only help WordPress.com sites on this forum, and live chat is available on WordPress.com Creator plan and higher users. It seems your subscription is for a WooCommerce extension on a self-hosted WordPress.org site. That’s why you don’t have access to live chat support on WordPress.com.

  Since we can’t help with WooCommerce questions here, I’ve created a follow-up ticket for your refund request and forwarded it to the WooCommerce support team. They will get back to you via email as soon as possible.

  Thanks for your patience in the meantime!