Live help, had it but now it is gone?
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I want to do domain mapping correctly and want to talk to someone live. Is this possible?
The blog I need help with is: (visible only to logged in users)
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Important Notes Before Upgrading http://en.support.wordpress.com/domains/#important-notes-before-upgrading
All About Domains http://en.support.wordpress.com/domains/all-about-domains/In order to map to a domain one must have an underlying .wordpress.com subdomain blog to map from and the domain name you desire must be available for purchase, or you must already own the domain URL.
You must be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard at > Store > My Upgrades to purchase a domain name by purchasing an annually renewable domain mapping upgrade for the blog.
See here if you do not own a domain http://en.support.wordpress.com/domains/
See here if you already own a domain http://en.support.wordpress.com/domains/map-existing-domain/
After you do the primary blog set up it can take between 24 – 72 hours for domain name propagation to take place throughout the internet. You can view the DNS changes here > http://www.whatsmydns.net/ What’s important during that stage is to be patient.
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Only those with the Business Upgrade have live chat support.
http://store.wordpress.com/premium-upgrades/wordpress-business/
http://en.support.wordpress.com/live-chat/This is a peer support forum where Staff and Volunteers work together cooperatively to provide WordPress.com support. Emailing support means it takes longer to get an answer than posting to the support forums does.
Volunteers answer the majority of all support questions and when we cannot provide support we tag threads for Staff assistance.
We are happy to answer your WordPress.COM questions right here in this thread. Please simply post exactly what you need help with into this thread, knowing there’s rarely ever a question posted here that has not already been asked and answered.
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There is no phone support but rest assured that everyone providing support is a living human being. There are no zombies among us lol :D and none of us are cell phone addicted as far as I know.
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Thanks for your help. Always hesitant to make the switch to something new.
I currently own the domain name http://www.johnstonhealthcenter.com
My current blog address through word press is http://johnstonhealthcenter.wordpress.comI am wanting to change the blog address to blog.johnstonhealthcenter.com
If you can be so patient as to confirm that this option is the one that I use:
You must be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard at > Store > My Upgrades to purchase a domain name by purchasing an annually renewable domain mapping upgrade for the blog.If I recall this is a $13 fee?
It would mean that everything in the blog set up looks the same just the address?
Thanks!
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These are the specific instructions for mapping a subdomain, and yes, it’s $13 per year http://en.support.wordpress.com/domains/map-subdomain/
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Thanks..nervous newbie to this blog site. Each blog host is different.
Much appreciate your patience and help. -
I always say that particularly with domains it is not necessary to understand the instructions in order to execute them.
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