Live supp

• 

  laythshalabi99 · Member · Dec 12, 2023 at 1:27 am

  • Copy link
  • Add topic to favorites

  Im very confused did i transfer the domain selltoladder.com or not ?

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

• 

  staff-doublebassd · Staff · Dec 12, 2023 at 4:48 am

  • Copy link

  Hi there,
  
  selltoladder.com nameservers are still pointed to Wix.

  What have you attempted so far to transfer the domain? Have you begun the transfer process and received an EPP code? Here are the instructions on these steps:
  
  https://support.wix.com/en/article/transferring-your-wix-domain-away-from-wix-2477749
  
  Here is our support page on incoming domain transfers:

  https://en.support.wordpress.com/incoming-domain-transfer/

  Please take a look at the support page and let us know where you are in the process. We’d be happy to assist.
  

  Thanks!