"Loading my sites…" ERROR – help?
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Hi, WordPress has been “loading my sites” for a long time now. Nothing’s really working. Are other people having this issue?
Thanks,
GeorgeThe blog I need help with is: (visible only to logged in users)
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Hi georgestorr
Your site is opening properly on my end.
I think it might be some browser or cache issue. Please refer to the support document below to know how to clear your cache:
https://wordpress.com/support/browser-issues/If this doesn’t help. Let us know.
Also, you are under the paid plans of WordPress.com. You can contact staff via email (if on the personal plan) or via both email or live chat (if on the premium or higher plan).
https://wordpress.com/support/help-support-options/#where-should-i-go-for-support
https://wordpress.com/support/help-support-options/#live-chat-supportHope this helps.
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Thanks for your help. Unfortunately though, that hasn’t worked and I’m not being offered the option to email, only the forum? I’m wondering if there is some sort of issue with my account?
Thanks again,
George -
Hi there,
Because you have the WordPress.com Personal Plan on your account, you can get priority support by going here, instead of using these public forums: https://wordpress.com/help/contact
However, as @shubhamgmath mentioned, for me your site loads quite quickly, so I do not see the issue you are seeing. Perhaps your local network is not as fast as it could be?
I would like you to run the following network test to check your connection speed: http://www.speedtest.net/
Can you tell me the results you get for:
– Latency (ping)
– Download speed
– Upload speedFor example here is what I get when I try:
– Ping 13ms
– Download 478.83Mbps
– Upload 23.04MbpsDo you get similar? Specifically how is your Ping and Download speeds?
Thanks for the additional info!
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