Location Tab missing

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  marcosauwp · Member · Sep 11, 2015 at 4:30 pm

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  Hi everyone, I’ve a problem, I can’t find the location option, neither in the dashboard nor in the screen option. Any suggestion? I’m using Avada theme

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Sep 11, 2015 at 4:36 pm

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  That theme is available here at WordPress.COM and we have no FTP access and cannot upload third party themes into blogs like http://marcosauwp.wordpress.com/ so you are posting to the wrong support forum.

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  timethief · Member · Sep 11, 2015 at 4:38 pm

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  December 14, 2014 was the last date you published on http://marcosauwp.wordpress.com/ so that’s not the site you are referring to.

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  If you don’t have a username account at WordPress.ORG account, then click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, https://wordpress.org/support/register.php so you can post to the support forums there.
  Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page

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  timethief · Member · Sep 11, 2015 at 4:40 pm

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  Sorry. I see a missing word above.

  That theme is NOT available here at WordPress.COM and we have no FTP access and cannot upload third party themes into blogs like http://marcosauwp.wordpress.com/ so you are posting to the wrong support forum.

  You cannot install any custom theme or any third party theme into any wordpress.COM hosted blog and there is no upgrade that changes that. You are confusing WordPress.ORG software with WordPress.COM hosted blogs.

  There is no FTP access and no blogger installed plugin capability on any free hosted WordPress.COM blogs and there is no upgrade you can purchase here that changes that reality.
  http://en.support.wordpress.com/ftp-access/
  http://en.support.wordpress.com/plugins/

  The only themes we can use on WordPress.com hosted blogs are licensed and adapted to run on our multiuser software the themes are found here http://wordpress.com/themes/ and in your dashboard at > Appearance > Themes

  See: http://en.support.wordpress.com/themes/adding-new-themes/