Lockdown event emails
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I keep getting these emails that there is a lockdown happening on my account for failed attempts via word press I get about 12 to 40 a day and have no reason why I contacted my website page and they said it’s a word press issue
WP.com: Unknown
Jetpack: Unknown
Correct account: Unknown -
Hi there,
I do not see any sites under your @lindentyler WordPress.com account when I check on our end. You can confirm by visiting this page: https://wordpress.com/sites.
Is it possible you created your site under a different login with us or are using another provider like GoDaddy, Bluehost, Hostgator, etc. instead? What is the URL of the site you are needing help with?
Happy to check in our system so we can take a closer look.
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I’m getting about 40
Of these a day.
Email belowA lockdown event has occurred due to too many failed
login attempts or invalid username:
Username: katie
IP Address: 159.223.36.210
IP Range: 159.223.36.*
Log into your site’s WordPress administration panel to
see the duration of the lockout or to unlock the user. -
Hi there,
The best place to get help with that issue is the WordPress.org support forum:
https://wordpress.org/support/forums/
The forum you have posted is for the WordPress.com hosting platform, which is different than the WordPress software that your site is using. You can learn more about these differences here:
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I’ve tried that. No help and it’s been months of this. I’ve received 90 emails of the same style in the last 24 hours. No support from WordPress or Verizon
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Hi there,
What is the site URL? Have you tried reaching out to your site host? They may be able to assist you with this – or are you saying that your site is hosted with Verizon and they are not helping you?
Let us know and we’ll try to point you in the right direction.
Thanks!
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http://www.Lindenandcompanysalon.com and yes I’ve spoken to them multiple times. They said it’s a word press issue
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@lindentyler can you confirm those emails are being sent to the address listed here?
https://wordpress.com/me/accountIf it’s a different email address, let us know.
Also, please confirm what address they’re being sent from.
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Also, if the site isn’t hosted here, I’m guessing the emails are not actually coming from us so much as a plugin. More information from the email should help.
And I’m guessing you could just disable email notifications.
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They said it’s a word press issue
Let me just clarify that WordPress.com and WordPress.org are not the same.
WordPress.com is a cloud-based platform where we manage WordPress sites, whereas WordPress.org is stand-alone software that you can download and self-host with any other hosting.
You can find more details about WordPress.com and WordPress.org on this support page:
https://wordpress.com/support/com-vs-org/.
The emails you’re mentioning are not being sent by us, WordPress.com, but as @supernovia suggested, probably coming from a plugin, you have on your site. We, unfortunately, won’t be able o help with this, as we do not have access to your site, and because on WordPress.com, things don’t work the same way.
When I Googled the error you see, I found quite a few threads from the WordPress.org forums, for example:
https://wordpress.org/support/topic/a-lockdown-event-has-occurred-due-to-how-could-i-to-stop-these-kind-emails/.
I hope this helps you.
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