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Forums / Locked account.

Locked account.

  • Unknown's avatar
    spiritofsobraon · Member · Apr 15, 2021 at 5:00 am
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    I am the author of sobraon.wordpress.com and spiritofsobraon.wordpress.com.
    The attached email address provider to my original site sobraon.wordpress.com ceased operation and I can no longer receive or check emails at that address so I am unable to get activation keys etc. The password I used was host generated and stored on a laptop that crashed, therefor I can no no longer access or update the pages. I started spiritofsobraon.wordpress.com in the interim whilst I endeavoured to regain access. To date I have had no success contacting wordpress. I would like to grow the site and was considering upgrading to a paid site, however for that to happen I would like to combine the content of the both sites. The original site has many hours of past travel writings of our journey. Is there any way for me to regain access to the page. I can prove that I am the owner of the yacht and the writer but none of these options are available on the account recovery page. In order for me to proceed your help would be appreciated appreciated.

  • Unknown's avatar
    staff-mckluskey · Staff · Apr 15, 2021 at 7:07 am
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    Hi there!

    I’m afraid that the only available options are listed on this page:

    https://wordpress.com/support/account-recovery/.

    If you’re not able to present any of the accepted proofs of ownership, we won’t be able to help you regain access to the account.

  • The topic ‘Locked account.’ is closed to new replies.

Tags

  • Account Recovery
  • wpcomhelp

About this topic

  • In: Support
  • 2 participants
  • 1 reply
  • Last activity 5 years
  • Latest reply from spiritofsobraon

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