Locked myself out of my WordPress project

• 

  mendelsonmagic · Member · Jul 24, 2018 at 10:13 pm

  • Copy link
  • Add topic to favorites

  Hi there! I have been working on my site, mendelsonmagic.com on Bluehost, and I seem to have locked myself out of it on the WordPress side. When I say ‘forgot password’, I enter my email address, and it says I’m not registered. Anyway to help me with this? Thank you!

  The blog I need help with is: (visible only to logged in users)

• 

  dkmyta · Member · Jul 24, 2018 at 10:28 pm

  • Copy link

  Hi there,

  This forum is designed to help users hosted by WordPress.com, since you have the self-hosted version of WordPress rather than WordPress.com you will be able to find support for recovering the username/password associated with your account for the self hosted version of WordPress at the following link: https://wordpress.org/support/

  Note the difference between the two versions here: https://en.support.wordpress.com/com-vs-org/

  In order to help resolve your current lock out issue it would be best contact your hosting provider Bluehost.

  Hope this helps,

  Cheers

• 

  mendelsonmagic · Member · Jul 24, 2018 at 10:29 pm

  • Copy link

  Thank you!