Locked myself out of the admin for my website

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  miyayo · Member · Jan 16, 2021 at 12:42 am

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  I am an admin on a website. I was trying to migrate it over to my new website. I changed it in wordpress to my new site but it isn’t active on my domain so now I am locked out of any administrative things on my page. Is it possible to just get it changed back to the original domain so I can access the admin stuff?

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  staff-mckluskey · Staff · Jan 16, 2021 at 8:36 am

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  Hi there!

  What’s the address of the site you’re working on?

  Please note that these forums are for WordPress.com-hosted sites only. If your site is using the open-source WordPress.org software, we won’t be able to help you out, and you’ll want to seek help at these forums:

  https://wordpress.org/support/forums/.

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  miyayo · Member · Jan 16, 2021 at 4:42 pm

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  My website address is http://www.sneakersyyc.com.

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  staff-zinnia · Staff · Jan 17, 2021 at 3:58 pm

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  Morning!

  That site is hosted by BlueHost not WordPress.com. This means that you’re set up on the open source WordPress.org software, rather than our managed hosting environment at WordPress.com. We aren’t going to be able to help.

  Reach out to Bluehost or use https://wordpress.org/support/forums/

  This might be helpful: https://wordpress.org/support/article/resetting-your-password/