LOCKED OUT

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  pabloeduardo3e1e6bbcf7 · Member · Feb 17, 2021 at 10:54 pm

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  Hi guys please help I am locked out of my account because i lost my phone number and dont have the backup codes. My main account email is (email visible only to moderators and staff)

  Could you sent me a one time verification code so I can turn off the 2 step verifications or change my phone please?¿

  I need to access my wordpress account and my woocommerce account.

  The blog I need help with is: (visible only to logged in users)

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  pabloeduardo3e1e6bbcf7 · Member · Feb 17, 2021 at 10:54 pm

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  Please help I have created this account just to contact you

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  swaggadan · Member · Feb 17, 2021 at 11:02 pm

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  Hey there,

  If the email address or username you’ve entered isn’t recognized, and you can’t use Two-Step Authentication to reset your password, you can access your account using the Account Recovery Form.

  You can find more information here https://wordpress.com/support/account-recovery/

  I hope this helps

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  pabloeduardo3e1e6bbcf7 · Member · Feb 17, 2021 at 11:19 pm

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  I can reset my password MY TROUBLE IS THAT I cant access my account. I cant fill this form that you tell me to because it doesnt allows me to submit it

  check please my proof of ownership of this account

  in the following images

  [redacted]

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  fstat · Staff · Feb 18, 2021 at 8:38 am

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  Hi there,

  Please contact our Account Recovery team using the email associated with the account you want to gain access to.

  Here’s their email address: