locked out

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  kakaohaeferl · Member · Feb 23, 2017 at 8:44 am

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  I’m the owner of a privat wordpress installation. After my windows admin profile was broken, i lost all my passwords. Please be so kind and help me in again.
  my site: http://www.dorfblog.com (kama)

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  staff-zinnia · Staff · Feb 24, 2017 at 4:16 pm

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  Hi –

  If you need help signing in to a WordPress.com account the first step is to reset the password: https://en.support.wordpress.com/passwords/

  If you are unsuccessful with the password reset, you’ll need to submit this account recovery form: https://wordpress.com/wp-login.php?action=recovery

  Afterwards we will follow up by email.