Locked out accounts under wordpress program

  • Unknown's avatar
    rtimmellw · Member ·

    I have a two-step authentication that was setup using a phone number I do not use anymore. I also received the back-up codes to enter. For some reason none of them work at all. Is there anyway to replenish and or enter my account. Which also is authorized under a NFP organization.

    The blog I need help with is: (visible only to logged in users)

  • kokkieh · Staff ·

    Hi there,

    I assume this is for a different account as you’re posting with here? As I don’t see 2fa activated on this account.

    If you are locked out of a different account, please submit the account recovery form, and we’ll be able to help you regain access that way:
    Account Recovery

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