Locked Out by Two-Step Authenticator

  • Unknown's avatar
    bridemarriedtoamazement · Member ·

    Hello,

    Two-step authenticator has kicked me out of my website because I changed my phone and I no longer have the backup codes. I can’t get a recovery text because I registered for the two-step authenticator with my old number. I also don’t have C-Panel access to my website (I’ve seen that this is a solution, but it won’t work for me. Can someone from WordPress please help me solve this issue? It’s my work website and I need to be able to update it. The one that I’m locked out of is Melissahellmann.com. Thanks!

    The blog I need help with is: (visible only to logged in users)

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