Locked out for “security”
-
WordPress locked me out of my blog, Diary of an Emotional Wreck, saying it was done for security reasons. I logged in with my correct username and password, but it prompts me to change my password. The problem with that is, the email address I used to start the blog years ago was disabled, as I only used it for that purpose, didn’t use it to send emails. Now I can’t access my blog, which included 130+ subscribers, diagnoses, PTSD venting, etc. How do I get back into my blog? Please help!
The blog I need help with is: (visible only to logged in users)
-
Hello there!
I’m really sorry to hear that you’re having trouble accessing your WordPress.com blog. I can understand how frustrating that must be. But don’t worry, we’re here to help you out!
To get your WordPress.com account back on track, you can reach out to our friendly Account Recovery Team using this form: https://wordpress.com/wp-login.php?action=recovery. The more information you provide, the better they’ll be able to assist you.
For more details on Account Recovery, you can check out this helpful guide: https://wordpress.com/support/account-recovery/
Once you recover your account successfully, I recommend updating your email address to prevent such issues in the future. To add an extra layer of security, consider enabling Two-Step Authentication: https://wordpress.com/support/security/two-step-authentication/
I hope these suggestions will be of great help to you. If you have any further questions or need clarification on anything, please don’t hesitate to get in touch. We’re here to make things easier for you!
- The topic ‘Locked out for “security”’ is closed to new replies.